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Looking after a mattress

Protector, encasement or topper? What each does, and which you need

Updated 23 September 20263 min readBy the Chapter team, Yorkshire

A mattress usually has one, two or three things between it and the sheets, and the names get muddled: mattress protector, mattress cover, encasement, topper, enhancer, pad. They do different jobs. Here is what each is and which you actually need.

The three things

ProtectorEncasementTopper
What it isA fitted sheet with a barrier layer, covers the top and sidesA zipped bag that encloses the whole mattressA separate layer of foam, latex, wool or fibre, 3 to 8 cm
JobKeeps sweat, spills and skin out of the mattressSeals the mattress against bed bugs, dust mites, and anything that gets past the protectorChanges the feel: softer, cooler, plusher
Who needs itEveryoneAllergy sufferers, rentals, anyone who has had bed bugs, anyone protecting a guarantee claimPeople whose mattress is too firm, too warm, or nearly right
WashableYes, weekly with the sheetsRarely; wipe or wash occasionallyCover usually; the topper itself no
Cost£20 to £60£30 to £70£60 to £300

The protector: the one everyone needs

A protector is the cheapest thing that makes a mattress last. Sweat, skin and the occasional spill break down foam and stain fibres; a protector takes it instead and goes in the wash. It is also, on most guarantees, a condition: a stained mattress is not covered.

What to look for:

  • Breathable. The common mistake is a waterproof protector with a plastic (PVC or basic PU) backing, which makes the bed hot and sweaty. Look for a breathable membrane (a thin polyurethane film that passes vapour) under a cotton or Tencel face.
  • Waterproof if you need it (children, pets, illness); otherwise a plain cotton or Tencel protector breathes even better.
  • Deep enough for the mattress: a 38 cm mattress needs an extra-deep protector.
  • Quiet. Cheap waterproof protectors crackle.

The encasement: the one most people are missing when they need it

An encasement zips around the entire mattress, top, sides and bottom, with a sealed zip. It is for:

  • Bed bugs: it traps any already in the mattress and stops new ones getting in. It is the standard measure after an infestation and the sensible one for rentals and student lets.
  • Dust-mite allergy: a mite-proof encasement (fine weave, under 10 microns) with a mite-proof pillow encasement is one of the few things that measurably reduce exposure.
  • A mattress you must keep spotless: guarantee claims, rentals, care settings.

A protector goes over the encasement, and the sheets over the protector.

The topper: the one that changes the feel

A topper is not protection; it is a comfort layer you add. It fixes a mattress that is too firm (soft memory foam, latex, wool), too warm (latex, wool), or slightly too thin on top. It does not fix a dip, a soft edge or a failing spring unit; it follows them. See cooling toppers and what to do if a mattress is too firm.

Order of layers if you have all three: mattress, encasement, topper, protector, fitted sheet. The protector goes on top of the topper so the topper is protected too.

What you do not need

  • A "mattress pad" or "enhancer" that is 1 cm of polyester: it is a thick protector that flattens in months.
  • A second protector on top of a waterproof one.
  • An encasement "just in case" on a mattress in your own home with no allergy and no bugs; the protector is enough.

The order to buy

  1. A breathable protector, with the mattress, always.
  2. An encasement if you rent out, have an allergy, or have had bugs.
  3. A topper only if the mattress is too firm or too warm after 30 nights.

How we fit in

We ask everyone to put a breathable protector on before the first night; it is on the card in the pack and in the delivery-day email, because it is the difference between a guarantee claim that is paid and one that is not. Our own topper, the Soft Top, is what we send first if a mattress is too firm.

The short version

  • Protector: everyone, breathable, over the top.
  • Encasement: allergies, rentals, bugs; a zipped bag under the protector.
  • Topper: changes the feel, not the support; goes under the protector.
  • Mattress, encasement, topper, protector, sheet.
About this guide. Written by the people who specify Chapter mattresses, layer by layer, for a factory in Yorkshire. We sell mattresses, so read us the way you would read any maker: we have tried to keep opinion and fact visibly separate, and nothing here is medical advice.