The Hotel Bed
Why is it always better in a hotel? This is why.
A good hotel bed is soft on top and firm underneath, and that is not a compromise: it is the best-selling combination in the premium trade. The Hotel Bed does it with twelve layers. Wool, cotton and silk in a separately stitched pillow-top, a low-hardness plush memory foam so you sink without sweating, Talalay latex, gel memory foam and micro-springs for the comfort, and 2,000 five-zone pocket springs in a hand-finished side-stitched border for the hold.
It is 38 cm deep, it weighs what a real mattress weighs, and it is delivered flat, free, by two people. It has a damask cover so it looks like the expensive one from across the room, because it is.
Who this chapter is for
- People who sleep better in a good hotel than at home and have decided that is a fixable problem.
- Couples buying one bed for the next ten years who want plush on top and proper support underneath.
- Anyone who wants to be able to see, in a cross-section, exactly where the money went.
| Double 4ft 6 · 135 × 190 cm | £1,199 |
| King 5ft · 150 × 200 cm | £1,459 |
| Super king 6ft · 180 × 200 cm | £1,719 |
Chapter opens early 2027. Prices shown include delivery.
5/10 surface · 7.5/10 support

What it feels like, and who it suits.
No showroom, so we tell you everything a showroom would. If the feel is wrong after 30 nights, we swap it.
This chapter is 5 out of 10 on our scale, where 10 is a board. The dashed band, 6 to 7.5, is where most people sleep best.
Very good: plush on top, held level underneath
Very good
Good in Firm tension
Medium to about 16 stone per person; Firm above that. Split tension in king and super king.
Sprung or platform-top divan, or slats no more than 7 cm apart with a centre rail. It is heavy: two people to move it.
Extra-deep fitted sheets only (38 cm). Standard sheets will not fit.
Pocket springs move independently, so you feel little of your partner turning. Split tension in king and super king if you want different support each side.
Rotate head to toe every three months in the first year, then twice a year. Use a breathable protector. Never fold it. It is one-sided: do not flip it.
Roughly 44 to 51 kg in a double. Our two-person team carries it in; you never lift it.
Every layer, by density.
This is the spec sheet the factory works to. If a layer is not listed here, it is not in the mattress. The cutaway is drawn from the spec, to scale, and the same scale is used for every chapter.
Read top (sleep surface) to bottom (base). Heights are to scale. Spring counts are stated for a 5ft king, the industry convention. Foam densities are the figures we specify to the factory in writing for every layer.
What happens when you order.
1. We make it
Your Hotel Bed is made to order in Yorkshire in 10–14 days, with the build date on the label and your tension recorded on the order.
2. Two people deliver it
Flat, never rolled. Carried to the room you choose, unwrapped, placed on the base, packaging taken away. Old mattress collected if you asked.
3. 30 nights, then 10 years
If the feel is wrong after 30 nights we swap it within the range, in one visit. After that, the 10-year guarantee covers the build. Full terms.
The Hotel Bed, answered.
Why does it cost more than the others?
Natural fillings. British wool, cotton felt and silk-blend fibre cost several times what foam does, the border is side-stitched by hand or machine rather than glued, and there are twelve layers instead of five. The full layer list with densities is on this page. We do not do a sale price on it.
Soft top, firm support: how does that work?
A mattress has two jobs done by two parts. The comfort layers on top set how it feels; the spring unit and base set how it holds you. They are independent. This one is plush on the surface and medium-firm underneath, so you sink in but your hips stay level.
Medium or Firm, and split tension?
Tension changes the spring unit only; the pillow-top feels the same either way. Medium suits most couples. Split tension in king and super king puts a different tension on each side under one pillow-top, with no seam.
Does it need a special base?
A sprung or platform-top divan, or a slatted frame with slats no more than 7 cm apart, is fine. It is heavy, so a frame with a centre support rail is a good idea in king and super king.
Something else? Ask Chapter answers from our pages in seconds, or email [email protected] and a person replies.
Read before you buy.
Ten steps to a hotel bed at home, cheapest first
The hotel bed is a system, not a mattress. Sheets, the topper, the pillows, the tuck, the room, and finally the mattress itself, in the order that gives the most difference per pound.
Micro-springs: what the second layer of springs does, and what it does not
Mini pocket springs a few centimetres tall, layered above the main unit, are how a mattress gets to 3,000 springs. What they add to the feel, where they belong, and why they are not a substitute for a good main spring unit.
Pillow-top mattresses: the pros, the cons, and who they suit
The plushest mattress construction, and the most misunderstood. What a pillow-top gives you, what it costs you, the settling nobody warns about, and how to tell a good one from a soft polyester cushion.
Pillow-top, euro-top or quilted: the three mattress tops and what each means
The top of a mattress is built one of three ways, and the words are used loosely. What a pillow-top actually is, how a euro-top differs, why "quilted" is the cheapest, and which suits you.
The Premier Inn mattress: what it is, why it feels the way it does, and the alternatives
Premier Inn made its bed a selling point and sells it to the public. What the mattress actually is, why it suits hotels, whether it suits you, and what to look for if you want the same thing at home.
Wool and natural-fibre mattresses: what is actually in them, and whether they are worth it
Wool, cotton, silk, cashmere, horsehair, coir: the traditional fillings, what each one does, why they cost what they cost, and how to tell a natural mattress from a foam mattress with a wool word on the box.
The next ones.
A mattress lasts eight to ten years, and life moves on. These are the chapters people go to next.
Be first when we launch
A mattress lasts eight to ten years. We will write to you once when we open, and again when it is time to think about the next one. That is the whole list.